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  • Tours go out rain or shine! Rescheduling/delaying/time changes are possible at the guide's discretion.
  • Tours are set for a specific time. Late arrival may mean a shorter tour.
  • Tours are confirmed upon payment. Payment is required at least 3 weeks in advance (or at an agreed-upon date with advance discussion). Tours unpaid with three weeks or less before the tour date are unconfirmed and subject to guide availability.
  • Guests under the age of 18 MUST BE ACCOMPANIED by an adult chaperone. We cannot accommodate groups without an adult chaperone. If a group is sent without an adult, the guide will wait until an adult arrives. You will not be refunded if a guide cannot lead the tour because no adult is present. 
  • By paying and confirming the tour, all members of the party agree to our Terms & Conditions and Touring Safely Policies.


  • Tours canceled two weeks before the start date of the tour are subject to a 50% cancellation fee.
  • Tours canceled with less than 48 hours' notice from the tour's start time are nonrefundable.
  • Tours canceled by the company will be refunded entirely.
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