AUDIO TOUR HELP:

Here are some FAQs about our Audio Tours. If you still need help, please email us at audio@freetoursbyfoot.com


DO I HAVE TO LISTEN TO THIS ON THE DATE I BOOKED?

No! You can listen to it whenever and as many times as you’d like.

DO I HAVE TO BE IN *enter city* TO USE THIS?

Nope! If you just want to pretend to be travelling, you can listen to this like its a podcast or even use Street View on Google Maps to pretend you’re there.

HOW DO I DOWNLOAD THE AUDIO FILE?

If you want to download the file so you don’t have to listen to it over data, you can download it to your device.

DESKTOP:

When you click on the link it opens in a new window. It depends on your browser how to download the file. In some cases (Chrome for example), there are three dots on the right that will have a drop down menu. If you don’t see a drop down menu (Safari, for example) press the Option and Enter keys, or control-click the link and choose Download¬†Linked¬†File.

MOBILE:

IPHONES: When you click on the link it opens up in a new window, but you’ll be able to SAVE TO FILES (option at the bottom of the screen that looks like a box with an upward arrow) the same way you would if you were sharing that page.

ANDROID: When you click on the link it opens up in a new window, there are three buttons on the right that allow you to download the file.


THE AUDIO FILE IS ONLY 30 MINUTES LONG BUT I THOUGHT THIS TOUR WAS 1.5 HOURS?

We don’t know how long it will take you to get between stops so you’ll have a chance to pause at the end of one stop as you walk to the next. On many audio tours we encourage you to visit a museum or attraction we walk past as well.


I DON’T HAVE GOOGLE MAPS APP!

Unfortunately, we only have Google Maps available at the moment. If you don’t have Google Maps app, you can view the map on a desktop on the upper right hand corner of the Map Legend are three dots that pull up a menu that has the option to save the map as a pdf. You won’t be able to use with GPS tracker though.


HOW DO USE GOOGLE MAPS WITHOUT DATA?

This is a helpful trick for any trip – whether or not you’re using our audio tours! If you enter the city you’ll be visiting into the search bar on Google Maps, at the bottom where you see DIRECTIONS — START — SAVE — etc, swipe all the way to the right and you’ll see a download button.

This will download the area map to your Google Maps app and let you search, view and use it without Data. Your GPS tracker – the little blue dot that shows where you are – isn’t actually data enabled so it will work even if your data is turned off.