Due to New Orleans city law and the overall enjoyment of guests, we aim to keep our groups relatively small. Our tours are very popular and we often are forced to turn away many interested guests. We have found that groups have a higher than average no show rate. In order to be fair to everyone, we generally do not allow groups of 6 or more on our public tours. We do make exceptions, however, if we have enough space left on our tours. Please contact us before booking. For guaranteed bookings well in advance for your group of 6 or more, we recommend you consider booking a private for-fee tour with us, or booking with our sister company, Real New Orleans Tours, which offers many of the same tours we do at a reasonable per-person rate, with no limits on group size, and led by the same team of guides as Free Tours by Foot New Orleans.
Large groups of 6 and more that try to reserve by making multiple reservations to our public tours might be cancelled on short notice if the tours are fully booked. Booking multiple reservations for the same tour without contacting us first will result in CANCELLATION of all tours.
If you have a student/religious/corporate/family reunion group interested in our tours, we do offer private tours! Private tours offer flexibility with itinerary and can start at any time and from any location. Small groups and flexible schedules may result in discounted tour prices and we do our best to accommodate all guests! Feel free to contact us with any questions, concerns or if you would like to book a private tour!
Q: Do you have a minimum/maximum number of guests?
A: The city limits group size to 28, but we find that groups this are to cumbersome for one guide and we work to keep groups even smaller.
Q: Are your raters per person or per guide?
A: Our private tour rates are based on the number of guides rather than number of guests. Our rates don’t change unless you have enough guests to warrant more than one guide. Read about our tours and rates here.
Q: Are your tours customizable?
A: YES! You hire a guide, not a tour. Our guides and administration staff help you work out an itinerary that will suit your schedule and interests. Sometimes not everything you want to see is within walking distance or can fit in your requested time frame, but we do our best to show you all New Orleans has to offer!
Q: Do your private tour rates include tasting fees for the food tours?
A: No. The tasting fees depend on what and how much you want to taste. This goes directly to the food stop and not to us. We recommend $7-12 per person depending on the tour.
Q: Can you give us a tour inside XYZ museum?
A: We do not offer tours inside museums. Most museums have their own docents.
Q: Do I have to pay in advance?
A: Yes, we request payment in order to confirm a guide. We accept checks and credit cards through Paypal. You do not need a Paypal account.
Q: What is your cancellation policy?
A: Tours canceled with less that 48 hours notice are non-refundable. Tours canceled with less that 14 days notice are subject to 25% cancellation fee. Tours unpaid with less than 3 weeks or less before the tour are unconfirmed and subject to guide availability. If we can work out a rescheduled tour with the guide, there is no charge. In the event of guide cancellation, you will receive a full refund. Our tours are rain or shine, but if it is inclement weather we can arrange a refund or reschedule.