FAQs

Q: What is your cancellation policy during this corona virus situation?

We’ve worked hard to find a balance between supporting the staff and guides of our company and the well-being and interests of our guests. Effective March 10, 2020 all tours booked are eligible for a one-year credit note and complete rescheduling support. We are unable to offer refunds for any confirmed bookings. 

Q: Isn’t it too hot to do a walking tour in Dubai?

A: Dubai is famed for having sunshine all year-round. It is primarily hot in the months of June, July and August. However, our mantra is if you can walk it, so can we! Due to this we offer tours all year round.

Having said that, from October through April, the weather in Dubai is gorgeous and is our peak season for walking tours. 

Q: Are the Dubai tours free of charge?

A: We offer a mix of affordable walking tours in Dubai. We strongly believe that everyone should be allowed to enjoy an educational tour experience. During the off-peak tourist season (May through August), our guides know how to dodge the heat and keep you away from the sun as long as possible.

We are confident that we offer some of the best priced tours of Dubai with the biggest bang for your buck. 

Q: How should I dress for a Dubai walking tour?

A: Comfortable walking shoes are a must! We also recommend dressing modestly, out of respect for the regional cultural norms, especially for women. 

Q: Do you offer tours in other languages? 

A: Our tours are primarily offered in English.

Q: Are the tours wheelchair or stroller friendly? 

A: For our guests using wheelchairs or families with young children (under 6 years of age), we offer private tours. Public tours cannot accommodate young children and guests with special needs. 

Q: What if I am running late for the tour?

A: Our tours start promptly on time. If you are late for a tour, the booking is considered a no-show and is non-refundable. We encourage you to plan to arrive at the start location 10-15 minutes prior

Q: What is your tipping policy?

Optional gratuity to the guide is not included in the ticket price. However, a generous review on a public platform is the best tip for our guides.