Due to city regulations and the overall enjoyment of guests, we must limit our group size and have a strict Group Policy.
Groups of 6-9 must pay in advance $12-24 per person for public tours. This is considered payment to the guide and is refundable with 24 hours notice. If your group is 10 or more, please check our our private tours page!
Groups of 6 and more that reserve by making multiple bookings to avoid prepaying will be cancelled. This includes families/friends travelling together, church, school and MeetUp groups. A booking of 5 and one of 4 that chooses to take the same tour together is considered a group of 9.
Though our tours work on a pay-what-you-like basis due to high demand coupled with high no-show rates, we must charge a $3 booking fee for some tours. Refunds will be processed for cancellations of 24 hours or more.
Please read our FAQs page for any questions about children, wheelchair accessibility, and pets before booking.